Terms of Service

 

Welcome to Glowblendz! By accessing or using our website and services in Pakistan, you agree to the following Terms of Service ("Terms"). Please read these Terms carefully. If you do not agree to these Terms, please refrain from using our services.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years of age or have parental consent.
  • We reserve the right to refuse service, cancel orders, or limit quantities sold to any individual or household if we believe the order violates our policies.

2. Account Responsibilities

  • When creating an account, you agree to provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
  • If you suspect unauthorized access or believe your account has been compromised, please contact us immediately.

3. Product Information and Availability

  • We strive to provide accurate product descriptions, prices, and availability. However, we do not guarantee that all information is error-free, complete, or current.
  • We reserve the right to change product details or discontinue products without prior notice. Prices are subject to change at any time.

4. Pricing, Taxes, and Payment

  • All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated.
  • We accept major Pakistani payment methods, including debit/credit cards, cash on delivery (COD), and digital wallet payments. By providing payment details, you confirm authorization to use the payment method.

5. Shipping and Delivery

  • Delivery times and costs are provided at checkout. While we strive to meet these estimates, delays may occur due to factors beyond our control, such as public holidays or service disruptions.
  • Shipping costs are calculated at checkout and are non-refundable after the order is shipped.

6. Returns and Refunds

  • We are committed to customer satisfaction. If you are unsatisfied with a product, refer to our Return Policy for details on returns, exchanges, and refunds.
  • Returned items must meet our eligibility requirements, including being in unused condition and returned within the specified time frame.

7. Cash on Delivery (COD) Policy

  • For COD orders, please ensure you have the exact amount ready at delivery.
  • Refusal to accept COD orders may limit your eligibility for future COD services.

8. Prohibited Uses

  • You agree not to misuse our website or products for unlawful purposes, including:
    • Providing false or misleading information.
    • Interfering with the site’s security.
    • Unauthorized resale or redistribution of our products.

9. Intellectual Property

  • All content on the Glowblendz website, including text, images, and graphics, is the property of Glowblendz and protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.

10. Limitation of Liability

  • Glowblendz is not liable for any direct, indirect, incidental, or consequential damages from using our site or products, including errors, inaccuracies, or interruptions in service.
  • Our liability for claims relating to purchases is limited to the amount paid for the product(s) in question.

11. Governing Law and Jurisdiction

  • These Terms are governed by the laws of Pakistan. Any disputes arising from or related to these Terms shall be resolved exclusively in the courts of Pakistan.

12. Changes to Terms of Service

  • Glowblendz reserves the right to update or modify these Terms at any time. Significant changes may be communicated via email or website notification, and continued use of our site indicates acceptance of any changes.